PRIVACY POLICY
PRIVACY, DATA PROTECTION AND COOKIES POLICY
1. OVERVIEW
This Policy applies to users of www.cowandkitty.com and mobile applications operated by 拓维境通 (澄迈) 科技有限公司 (“Cow & Kitty”).
2. PROTECTING YOUR PRIVACY
Cow & Kitty is committed to protecting your privacy.
Contact: dataprotection@cowandkitty.com
We do not knowingly collect data from users under 18.
3. HOW WE COLLECT INFORMATION
We collect information when you:
- register an account
- place an order
- contact customer service
- subscribe to marketing
- join surveys or promotions
- interact with us on social media
- visit our physical stores
4. HOW WE USE YOUR INFORMATION
To:
- operate your account
- process payments, delivery and returns
- provide customer support
- improve the Site and products
- prevent fraud
- send marketing (with consent)
- comply with legal obligations
5. RETENTION
We retain information only as long as necessary.
6. MARKETING
You may unsubscribe at any time.
7. ONLINE ADVERTISING
We use cookies to show relevant ads.
8. SHARING INFORMATION
We do NOT sell your personal data.
We may share with:
- group companies
- payment, logistics and delivery providers
- service providers
- authorities (as required by law)
9. DATA PROTECTION
We use secure systems (HTTPS) to protect your data.
You are responsible for your password security.
Data Protection Officer:
拓维境通 (澄迈) 科技有限公司
Email: dataprotection@cowandkitty.com
10. YOUR RIGHTS
You may:
- access your data
- correct inaccuracies
- request deletion or restriction
- unsubscribe from marketing
- withdraw consent
- complain to a data protection authority
11. CHANGES TO THIS POLICY
We may update this Policy. Continued use means acceptance.
12. LANGUAGE
English version prevails.
13. CONTACT
customers@cowandkitty.com